This policy explains how Green Spaces Home Improvement ("we," "us") handles information collected through this website.
1. Information We Collect
- Information you submit through our contact form or chat widget, such as your name, phone number, email, project subject, selected service, message, and any address or project details you share.
- Your text message consent choices, along with the date and time, the page you submitted from, and the consent wording shown to you.
- Basic technical information, such as the referring page and campaign (UTM) parameters in the link you used to reach us.
2. How We Use Information
- To respond to inquiries and prepare estimates.
- To provide requested services and manage appointments.
- To send text messages only according to the consent you gave, and other communications you request.
- To operate, secure, and improve our website.
3. Cookies and Third-Party Tools
Our website uses a chat widget provided by HighLevel (LeadConnector) and an embedded Google Map. These services may set cookies or collect technical data under their own privacy policies.
4. Service Providers
We use service providers to host this website and to manage customer communications, including HighLevel for chat, customer relationship management, and messaging. These providers process information on our behalf to support our services.
5. SMS Privacy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text message consent is optional and separate for customer service and marketing messages. Reply STOP to opt out at any time, or HELP for assistance. See the SMS Messaging Terms in our Terms & Conditions.
6. Sharing
We do not sell your personal information. Apart from the service providers above, we may disclose information when required by law. All sharing is subject to the SMS Privacy section above.
7. Security and Retention
We use reasonable measures to protect your information, but no method of transmission or storage is completely secure. We keep information as long as needed for operational, business, and legal purposes.
8. Your Choices
You may request access to, correction of, or deletion of your information by contacting us, subject to applicable legal requirements.
9. Changes to This Policy
We may update this policy. Changes take effect when posted here with a new effective date.
10. Contact Us
Green Spaces Home Improvement, 4820 University Drive NW, Suite 11, Huntsville, AL. Phone: (256) 655-7425. Email: fletcher.contractor@gmail.com.